•   Standard shipping (with tracking number) typically takes 14 to 28 days after delivery.

•   Expedited shipping (with tracking number) usually takes 2-7 days after delivery.

• We offer exchanges or repairs if the item is hermes kelly morphose bagdefective or the item description is misleading.

• All items returned for a refund must be in new, unopened, unused condition and in their original boxes, including.

• All packaging materials.  Shipping and handling fees are non-refundable.

• All returns must be discussed and agreed upon with us.

• If you have any problems, please contact us and we will help you resolve the issue as soon as possible.

• We are not responsible for any applicable duties, taxes, and tariffs.

• Import duties and taxes are the responsibility of the buyer.

• Please check with your country's customs office to determine how much these additional costs will be before bidding or purchasing.

• Your satisfaction is our goal.

• We sincerely appreciate positive feedback.

• Please do not leave bad feedback without asking for help.

• If you have any concerns about the item, please contact us.

• If you have any questions or issues, please contact us first.

• This is the fastest way to resolve any concerns or issues.

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